6 Finest Cell Advertising and marketing Software program: My Assessment for 2025
Selecting cellular advertising and marketing software program isn’t nearly discovering a device that works; it’s about discovering one which works for you.
Whether or not you are driving re-engagement by means of in-app messaging, scaling SMS campaigns, or optimizing multichannel workflows, the proper platform can instantly influence your KPIs, reminiscent of person retention, conversion charges, and lifelong worth.
However not each device matches each workforce. Some platforms excel at push notifications however lack depth in personalization. Others provide strong segmentation however fall brief in multichannel orchestration or actionable reporting. That’s precisely why I evaluated the greatest cellular advertising and marketing software program in hands-on workflows. I in contrast their capabilities, evaluated their strengths and gaps, and analyzed G2 critiques to uncover how they carry out.
The end result: a curated listing of instruments that don’t simply verify packing containers, they resolve issues. Plus, G2’s AI Advertising and marketing Thoughts 2025 Report highlights why groups are turning to AI-powered options to automate repetitive duties, streamline multi-touch nurturing, and optimize engagement in actual time.
If you happen to’re prepared to decide on a cellular advertising and marketing platform that matches your online business targets, let’s dive in.
6 greatest cellular advertising and marketing software program for 2025: My high picks
Software program | Finest for | Standout characteristic | Pricing |
Insider | Omnichannel personalization and buyer journey orchestration | AI-powered segmentation, predictive intent, and real-time engagement throughout net, app, e-mail, and messaging | Pricing on request; Free trial out there |
Braze | Cross-channel messaging and marketing campaign automation | Dynamic segmentation, Canvas Circulate (drag-and-drop journey builder), and real-time behavioral triggers | Pricing on request; Free trial out there |
CleverTap | Retention-focused cellular advertising and marketing and lifecycle analytics | Wealthy person analytics, cohort monitoring, and A/B testing built-in with messaging channels | Pricing on request for superior plans; Free trial out there |
Textedly | Straightforward-to-use SMS advertising and marketing for rising groups | Excessive-volume texting, key phrase opt-ins, and limitless customized contact teams | Begins at $26/month for 600 texts; Tiered plans out there |
Attentive | SMS and cellular messaging for e-commerce | Textual content-to-buy, customized promotions, and deep Shopify integration | Pricing on request; Free demo out there |
AppsFlyer | Cell attribution and marketing campaign efficiency analytics | Granular attribution knowledge, fraud prevention, and strong companion integrations | Free plan out there; Premium pricing on request |
These cellular advertising and marketing platforms are top-rated of their class, based on G2 Grid Studies. I’ve added pricing particulars that can assist you evaluate extra simply.
6 greatest cellular advertising and marketing software program I suggest
To me, cellular advertising and marketing software program is the management middle for creating buyer moments that truly stick. It’s the place push, SMS, in-app messaging, and e-mail all come collectively — not as siloed blasts, however as coordinated conversations. The perfect platforms assist me ship the proper message to the proper person on the proper time with out guessing what would possibly work properly.
What separates nice cellular advertising and marketing instruments from the remaining isn’t automation or marketing campaign quantity. It’s how shortly they assist me acknowledge when engagement is slipping, establish who’s falling off, and take motion to repair it. I don’t wish to juggle 5 instruments or rebuild segments manually. An awesome platform already is aware of my viewers, adapts to conduct in actual time, and makes it simple to reply with relevance.
As a result of on the finish of the day, that’s the entire level: connection. Whether or not I’m nudging a person again into the app or driving urgency throughout a promotion, I desire a system that makes it simpler to behave with context.
How did I discover and consider the very best cellular advertising and marketing instruments?
I spent weeks evaluating cellular advertising and marketing platforms, narrowing down the very best choices primarily based on options, ease of use, pricing, and actual person suggestions. I additionally used AI-driven analysis to investigate software program updates, purchaser preferences, and customary challenges to make sure these suggestions are as correct and useful as potential.
In instances the place I couldn’t personally check a device resulting from restricted entry, I consulted knowledgeable with hands-on expertise and validated their insights utilizing verified G2 Critiques. The screenshots featured on this article could also be a mixture of these captured throughout testing and people obtained from the seller’s G2 web page.
Every device on this listing is dependable, simple to make use of, and constructed to assist create customized experiences, have interaction customers throughout channels, and drive significant motion, whether or not you are centered on in-app messaging, lifecycle campaigns, or B2C re-engagement. My analysis and evaluation are additionally primarily based on real-time purchaser sentiment and the proprietary G2 Scores awarded to every of those cellular advertising and marketing options.
What makes the very best cellular advertising and marketing platform: My standards
As a substitute of chasing lengthy characteristic checklists, I centered on what issues in actual advertising and marketing workflows. From my analysis and conversations, these are the factors I saved coming again to:
- Velocity to launch and optimize: Velocity is mission-critical. I seemed for platforms that make it quick to launch campaigns, check variations, and optimize efficiency with out requiring dev assist or countless setup time. Whether or not you’re constructing a journey, sending a push notification, or tweaking an SMS sequence, the very best instruments cut back lag between perception and motion.
- Segmentation and concentrating on energy: The power to outline and attain the proper viewers got here up in almost each dialog. I prioritized platforms that assist behavior-based triggers, real-time segmentation, and dynamic personalization so that you’re not simply sending extra messages however smarter ones that truly convert.
- Cross-channel coordination: Push, SMS, in-app, e-mail — it’s all related. However not each platform handles multichannel properly. I seemed for instruments that make it simple to coordinate messaging throughout channels, keep away from overlaps, and ship a constant expertise. Bonus factors in the event that they assist orchestration flows that reply to person actions in actual time.
- Analytics and marketing campaign reporting: Advertising and marketing with out measurement is guesswork. I favored platforms that floor outcomes shortly, present which messages are driving outcomes, and allow you to slice knowledge by channel, viewers, or occasion. Granular supply metrics, income attribution, A/B check reporting, and conversion funnels have been all issues I seemed for.
- Personalization at scale: Templated blasts don’t lower it anymore. I seemed for platforms that allow you to insert dynamic content material, reference previous behaviors, and adapt messaging to completely different viewers segments with no need to hard-code logic. Some even use AI to optimize ship time or message variation primarily based on person conduct.
- Scalability and efficiency: Some platforms are nice for startups, however begin to creak when message quantity spikes or audiences develop. I prioritized instruments constructed for scale: They will deal with hundreds of thousands of messages, adapt to complicated logic, and keep efficiency throughout campaigns with out dropping key alerts.
- Usability for entrepreneurs: Not each workforce has a devoted cellular engineer. So I checked out how simple it’s for entrepreneurs with out a technical background to construct journeys, regulate flows, and monitor efficiency. Drag-and-drop builders, visible automation instruments, and clear UX have been big differentiators right here.
After evaluating 15+ platforms, I narrowed it all the way down to the 6 greatest cellular advertising and marketing instruments. Every one stands out for various causes, however all of them align with the wants of mobile-first advertising and marketing groups.
The listing beneath incorporates real person critiques from the cellular advertising and marketing software program class. To be included on this class, an answer should:
- Allow the person to succeed in shoppers by means of their cellular gadgets
- Attain customers by means of net browsers, push notifications, and in-app or in-game adverts
- Present templates or design platforms for cellular advert campaigns
- Observe interplay knowledge associated to every commercial
- Be appropriate with or provide proximity analytics software program that helps goal adverts
*This knowledge was pulled from G2 in 2025. Some critiques could have been edited for readability.
1. Insider: Finest for omnichannel personalization and buyer journey orchestration
After digging into Insider’s characteristic set and studying by means of G2 critiques, the attraction actually clicked for me. This isn’t only a device for sending SMS or emails — it’s a full-stack cellular advertising and marketing platform constructed for segmentation, dynamic content material, geo-targeting, predictive viewers constructing, and coordinated campaigns throughout net, app, messaging, and extra. And when you’re making an attempt to personalize at scale, it’s one of many strongest I’ve come throughout.
The segmentation engine stood out most to me. Entrepreneurs speak about how simple it’s to focus on audiences primarily based on conduct, geography, lifecycle stage, and previous interactions, then construct campaigns that replicate these particulars. I additionally noticed reward for AI-driven predictive segments, which assist entrepreneurs establish churn-prone customers or high-value audiences with out countless handbook setup.
Insider’s personalization and automation instruments got here up regularly, too. Individuals talked about utilizing dynamic content material blocks, interactive widgets, and advice engines to tailor experiences in actual time. The Net Suite performs an enormous function right here, serving to groups optimize web sites so the person expertise feels each dynamic and related. Past that, reviewers constantly appreciated journey automation, having the ability to coordinate campaigns throughout e-mail, SMS, push notifications, in-app messages, and net from a single place.
And integrations? Insider performs surprisingly properly right here. Its integration APIs and knowledge import/export instruments each maintain a 94% satisfaction ranking on G2, primarily based on 450+ critiques, displaying how dependable the platform is at connecting with different instruments and programs. Many entrepreneurs additionally preferred the breadth of companion functions out there, making it simpler to suit Insider into current stacks with out heavy IT work.
That mentioned, there’s nonetheless room for enchancment. A number of customers talked about that reporting and analytics may go deeper, particularly for surfacing granular or cross-regional efficiency insights. Whereas the present dashboards cowl most wants, superior groups generally need extra flexibility for slicing and exporting knowledge.
One other level was the preliminary studying curve. Insider packs plenty of performance, and for groups new to lifecycle advertising and marketing platforms, it may well really feel overwhelming at first. Nevertheless, reviewers famous that the documentation and assist workforce assist bridge that hole throughout onboarding.
When you get previous these preliminary friction factors, the channel breadth and orchestration actually stand out. Groups reported measurable wins throughout e-mail, SMS, net, and push — not simply working campaigns in silos, however making channels work collectively seamlessly. And Insider’s buyer assist? It constantly earns appreciation for being strategic, proactive, and genuinely useful in setup and optimization.
If personalization at scale is your precedence, Insider is likely one of the most feature-rich and forward-looking platforms I’ve examined. It’s not simply constructed for multichannel advertising and marketing; it’s constructed to make these channels work collectively in ways in which really drive retention and income.
What I like about Insider:
- Segmenting audiences feels easy. I saved seeing reward for a way simple Insider makes it to section customers primarily based on conduct, geography, or different attributes.
- Personalization really works throughout channels. I like that I can tailor messaging for various audiences with out rebuilding campaigns from scratch each time.
What G2 customers like about Insider:
“The Insider workforce and the real-time expertise personalization characteristic, primarily primarily based on person conduct, are extraordinarily priceless. The number of automation, segmentation, and A/B testing instruments permits for working with nice precision in CRM methods and digital efficiency. Moreover, the combination with channels reminiscent of e-mail, net push, and app is easy and really properly structured.”
– Insider Assessment, Alexandro O.
What I dislike about Insider:
- I observed that whereas Insider covers most reporting wants, superior analytics may go deeper, particularly when you’re on the lookout for granular or cross-regional efficiency insights. Groups wanting extra flexibility in slicing or exporting knowledge would possibly discover the dashboards a bit limiting.
- There’s additionally an preliminary studying curve. With so many options packed into one platform, it may well really feel overwhelming for groups new to lifecycle advertising and marketing instruments. That mentioned, the documentation and assist workforce do assist bridge the hole throughout onboarding.
What G2 customers dislike about ZoomInfo Gross sales:
“Our tech stack prompted extra points than anticipated when implementing Insider’s device. In consequence, the onboarding timeline was introduced too optimistically. We should always have ready higher prematurely to handle inside expectations extra successfully.”
– Insider Assessment, Marijn P.
2. Braze: Finest for cross-channel messaging and marketing campaign automation
Braze is rated 4.5 out of 5 stars on G2, primarily based on 1,200+ critiques, and after testing it myself, I can see why it’s such a trusted identify in cellular advertising and marketing. It’s the platform that comes up when groups want critical cross-channel messaging energy, with a fame for being each strong and scalable.
The platform is full of superior performance, however it doesn’t really feel locked behind layers of complexity. What stood out most to me was the depth in segmentation, orchestration, and personalization. Sure, there’s a studying curve, however when you’re over that, the payoff is large.
The Canvas journey builder was a private favourite. Reviewers rave about it! It’s a clear, visible drag-and-drop interface the place you’ll be able to map onboarding flows, re-engagement campaigns, transactional messages — something, actually. Paired with Braze’s highly effective segmentation engine, you’ll be able to construct nuanced viewers teams primarily based on conduct, occasions, and attributes, then have interaction customers throughout push, e-mail, in-app, and extra, multi function move.
Personalization is one other standout. Braze makes use of Liquid templating to allow you to insert dynamic content material and tailor experiences in actual time. When you’re up to the mark, it’s extremely efficient, whether or not you are referencing previous behaviors in your messaging, adjusting ship occasions, or customizing content material primarily based on location or app exercise.
G2 customers additionally appreciated onboarding. Braze doesn’t simply hand over the keys and need you luck; they pair you with a buyer success supervisor, stroll you thru a structured setup, and assist information each technical and strategic implementation. That type of assist makes a distinction while you’re studying a platform this strong.
That mentioned, Braze isn’t with out challenges. The documentation is thorough, however it assumes some technical know-how, particularly round Liquid scripting and API integrations. In case your workforce is newer to buyer engagement platforms or gentle on technical assets, anticipate to spend a while ramping up.
A couple of customers additionally talked about that whereas UI is feature-rich, it won’t be beginner-friendly. There’s plenty of energy underneath the hood, and generally it feels such as you’re simply scratching the floor. Some reviewers wished for extra contextual ideas and guided walkthroughs to assist velocity up the training course of.
Nonetheless, when you’re on the lookout for a critical cellular advertising and marketing platform with the pliability to scale throughout channels and groups, Braze delivers. It’s superb for corporations working complicated buyer journeys, experimenting regularly, and personalizing at scale. When you’re within the rhythm, the management and readability it offers you’re well worth the preliminary studying curve.
What I like about Braze:
- I see G2 customers worth Canvas, Braze’s visible marketing campaign builder. It lets customers map out multi-step messaging flows throughout push, in-app, and e-mail, and see how all the things connects. For somebody managing complicated campaigns, that type of visibility is a game-changer.
- Many entrepreneurs (myself included) recognize that Braze helps Liquid templating. It means I can personalize messages with person knowledge (names, final actions, or preferences), with no need heavy engineering assist.
What G2 customers like about Braze:
“Braze simply will get it. It’s tremendous simple to make use of and implement, brings all of your channels collectively, and allows you to construct sensible, personalised campaigns with out the tech headache. Good for busy groups who wish to transfer quick and make actual connections. There are tons of assets, and I additionally love the neighborhood characteristic.”
– Braze Assessment, Sanjana M.
What I dislike about Braze:
- Some documentation assumes technical information. Whereas the docs are thorough, they typically anticipate you to already perceive ideas like API calls or Liquid syntax. For entrepreneurs with out a technical background, this may make the training course of slower.
What G2 customers dislike about Braze:
“There’s room for enchancment within the UX of a few of its options. For instance, heatmaps of your emails to see clicks are solely out there for desktop view, not cellular view. Within the Canvas and Campaigns homepages, there are too many columns taking over area, and while you unselect some columns from view, there isn’t any method to save this as your default – you must unselect these each time.
Braze has plenty of potential to enhance its reporting options, as these are missing and clunky.”
– Braze Assessment, Emma N.
3. CleverTap: Finest for retention-focused cellular advertising and marketing
CleverTap is a kind of platforms that quietly powers a ton of retention and engagement methods, particularly for mobile-first groups. After digging by means of G2 critiques and actual person suggestions, it grew to become clear to me why it stands out. It’s ranked fifth best to make use of within the cellular advertising and marketing software program class on G2, out of 100+ merchandise, which says loads about how approachable it feels for groups centered on quick execution.
At its core, CleverTap is constructed for cellular advertising and marketing groups that care deeply about person journeys, churn discount, and lifecycle automation. And from what I’ve seen, it excels at combining engagement, analytics, and messaging into one unified platform.
One of many first issues that stood out to me and to G2 reviewers is how structured and intuitive the segmentation and marketing campaign instruments really feel. CleverTap makes it simple to create customized messages, whether or not it’s e-mail, push notifications, or in-app alerts, and tie them to real-time behavioral knowledge. Lots of entrepreneurs described it as versatile and quick, particularly while you’re constructing segments on the fly or reacting to person drop-offs.
I additionally noticed repeated mentions of CleverTap being a real companion for progress. G2 customers talked about lowering churn, enhancing retention, and even monitoring app uninstall charges — one thing many platforms overlook. What I appreciated was how clearly CleverTap surfaces these insights and hyperlinks them to actions, like sending a re-engagement message or triggering an onboarding reminder.
On the inventive facet, the drag-and-drop builder is a fan favourite, and I can see why. It’s not only for e-mail; it powers push and in-app campaigns, too. G2 reviewers constantly known as out how simple it was to construct polished campaigns with out leaning on a designer. Automation flows earned reward for being clear, customizable, and dependable as soon as they’re arrange.
That mentioned, CleverTap isn’t with out trade-offs. The largest friction level I observed — each in my expertise and in G2 critiques — is pricing. A number of customers talked about that whereas they love the characteristic set, the fee generally is a barrier for smaller or early-stage corporations, particularly when you’re not working high-volume campaigns but.
I additionally encountered suggestions about usability. Although CleverTap is ranked extremely for ease of use, some G2 reviewers famous that the platform’s breadth can really feel overwhelming at first. The documentation helps, however the studying curve is there, significantly when you’re managing each the analytics facet and the marketing campaign logic with out prior expertise.
That mentioned, CleverTap holds a powerful 4.6/5 ranking on G2, with excessive marks for personalization, automation, and analytics. It integrates with main cellular and net frameworks, provides real-time knowledge monitoring, and helps multi-channel engagement throughout push, e-mail, in-app, and SMS. They provide customized demos and structured onboarding, which many G2 customers mentioned helped them ramp up efficiently.
In case your workforce is scaling quick and able to dive deep into lifecycle advertising and marketing, CleverTap has actual potential. I’d suggest it most to product entrepreneurs, progress groups, and mobile-first companies that need deeper management over retention methods and buyer journeys. Simply be ready to put money into onboarding and price range accordingly when you’re a smaller workforce.
From what I’ve seen and what G2 reviewers constantly say, CleverTap is a strong platform that brings your engagement, segmentation, and behavioral knowledge underneath one roof, providing you with the instruments to behave quicker, personalize higher, and retain smarter.
What I like about CleverTap:
- One of many issues I recognize most is how CleverTap helps observe uninstall charges, perceive person drop-off factors, and act on that knowledge. It’s not only a messaging device, it really helps me maintain onto customers longer.
- I actually worth that I don’t have to modify between platforms to grasp person conduct, construct campaigns, and observe efficiency. CleverTap brings these items collectively, which makes my workflow a lot smoother.
What G2 customers like about CleverTap:
“What I like greatest about CleverTap is the way it makes connecting with clients really feel much less like a guessing sport and extra like a easy dialog. It’s tremendous sensible at understanding what customers need, sending the proper message on the proper time, and serving to companies develop with out all the trouble. Mainly, it’s like having a advertising and marketing genius in your workforce who by no means sleeps.”
– CleverTap Assessment, Achyuth F.
What I dislike about CleverTap:
- The pricing feels out of attain for smaller companies. I got here throughout a number of feedback about how costly CleverTap is, particularly for startups or early-stage groups. It’s full of options, however you’ll positively really feel the fee when you’re not utilizing it at scale.
- A couple of famous that whereas the platform is very succesful, getting totally up to the mark takes time, particularly when managing each analytics and marketing campaign logic with out prior expertise.
What G2 customers dislike about CleverTap:
“When I attempt to ship notifications to customers, I sometimes encounter an error known as ‘Chrome: failed.” This minor situation has price me priceless time. Moreover, when making an attempt to ship a notification concentrating on a single person, I see a number of “Ship Push” choices within the desk, however solely certainly one of them really works. This may be complicated and inefficient.”
– CleverTap Assessment, Dennis J.
4. Textedly: Finest for easy-to-use SMS advertising and marketing for rising groups
Textedly wasn’t the primary SMS advertising and marketing platform I explored, however it stunned me with how streamlined it makes day-to-day texting. In an area crowded with full-stack advertising and marketing suites, Textedly focuses on what many small and mid-sized groups really want: quick, no-fuss texting with out an enormous studying curve. And primarily based on the G2 critiques I learn, plenty of customers agree.
The convenience of sending bulk textual content messages and organising auto-responses with key phrase triggers got here up repeatedly in G2 suggestions. I noticed customers repeatedly reward how easy it was to configure one thing like “TEXT JOIN to 12345” and immediately add a contact to their listing or set off an automatic follow-up. On G2, this Bulk SMS characteristic holds a formidable 93% G2 Satisfaction Rating, primarily based on 492 critiques. It’s the type of small characteristic that saves critical time while you’re managing outreach at scale.
Contact administration and message scheduling have been one other spotlight. Whether or not folks have been importing CSV recordsdata, segmenting lists, or organising recurring campaigns, G2 reviewers talked about how easy the method felt. For busy groups working appointment reminders, flash gross sales, or occasion notifications, that type of velocity to launch actually issues. The Textual content Scheduler characteristic is rated 90% by 463 reviewers, displaying how a lot customers worth the power to automate messages on particular dates and occasions.
I additionally observed G2 customers constantly name out Textedly’s two-way messaging. You’ll be able to handle buyer replies proper within the dashboard, which makes it simple to show a one-way textual content blast into an actual dialog. A number of service companies talked about how useful that is when answering buyer questions on the fly.
And one of many largest positives? The assist workforce. Throughout dozens of G2 critiques, customers praised Textedly’s assist for being responsive, clear, and genuinely useful. Whether or not it was migrating from one other platform, troubleshooting deliverability points, or strolling by means of the 10DLC registration course of, the assist workforce confirmed up as a key motive folks caught with Textedly.
That mentioned, no device is with out trade-offs. One of many downsides I noticed was how emojis and particular characters influence message counts. A number of G2 reviewers talked about that including a single emoji may cut up your textual content into a number of messages, consuming into your month-to-month plan quicker than anticipated. For groups who like including character to their texts, that’s one thing to observe.
The opposite friction level was 10DLC registration. Whereas that is an industry-wide course of, some G2 customers mentioned the steps may very well be clearer, they usually leaned closely on the assist workforce to get all the things sorted. I additionally got here throughout suggestions from groups migrating from older platforms. Whereas most individuals efficiently made the swap, a couple of felt the migration course of may have been smoother and extra hands-on.
Total, I’d suggest Textedly for small and mid-sized groups who wish to run SMS campaigns with out hiring an ops workforce. It’s particularly helpful for companies centered on sending clear, on-brand messages fairly than constructing complicated buyer journeys.
Pricing begins round $26/month for smaller plans and scales primarily based on message quantity. There’s a free trial if you wish to take it for a spin earlier than committing.
What I like about Textedly:
- The intuitive dashboard is wonderful. It permits customers to succeed in members instantly by means of SMS campaigns, which is far more handy in the present day. I like the convenience of use when navigating by means of the dashboard.
- I noticed plenty of reward for a way shortly the assist workforce jumps in to assist. Whether or not it’s organising a marketing campaign or troubleshooting message supply, they don’t go away you hanging.
What G2 customers like about Textedly:
“I like how simple it’s to compose and ship a message! There aren’t plenty of steps to take, and the issues it’s important to full to ship a message are all on the identical display screen. Virtually regardless of which web page you are on, you all the time have your present message depend in view, so there isn’t any query about what’s out there to make use of. If you happen to want extra messages for the month, there is a clear space to improve or just purchase what you want in the interim. The platform is straightforward to navigate and practice another person to make use of. If there’s something we want assist with, there’s all the time a buyer assist bubble on the backside proper of the display screen to succeed in out and ask questions.”
– Textedly Assessment, Daneisha S.
What I dislike about Textedly:
- I noticed a couple of G2 reviewers point out that including emojis unexpectedly will increase your message depend. For small companies, this may add up shortly, particularly when sending messages at scale, resulting in higher-than-expected prices.
- The 10DLC registration course of additionally prompted some friction. Whereas it’s an industry-wide requirement, a couple of customers felt the steps lacked readability and wanted additional assist from the assist workforce.
What G2 customers dislike about Textedly:
“The migration from Textingbase to Textedly and the shortage of documentation for finishing the migration course of, I used to be requested to finish alone. Thank goodness the shopper assist workforce was there to help and information me by means of the method. Completion of the 10DLC course of was painful and overly sophisticated. Bizarre system hiccups in among the processes (for ex bulk contact import).”
– Textedly Assessment, Ed H.
5. Attentive: Finest for SMS and cellular messaging for e-commerce
Attentive is likely one of the first names I hear when folks speak about SMS and cellular advertising and marketing for e-commerce. It’s a platform designed to drive conversions, develop subscriber lists, and assist manufacturers personal their cellular relationship with clients.
And with a 4.7 out of 5 ranking on G2, primarily based on 600+ critiques, the outcomes converse for themselves.
The very first thing I observed throughout critiques and in my very own testing is how shortly groups scale SMS with Attentive. G2 reviewers constantly talked about how briskly they launched campaigns, grew subscriber lists utilizing pop-ups, and turned SMS into certainly one of their highest-performing channels. I additionally noticed plenty of love for the AI-powered content material options, which assist entrepreneurs craft higher messages with out having to start out from scratch each time.
Buyer assist was one other standout. I learn dozens of G2 critiques highlighting how proactive, responsive, and strategic their buyer success managers are. Whether or not throughout onboarding or when refining a marketing campaign technique, customers mentioned they by no means felt like they have been figuring issues out alone.
The platform additionally makes it simple to create on-brand signup models like pop-ups and banners, and to automate key flows reminiscent of welcome sequence and deserted cart reminders. A number of G2 customers talked about they have been capable of ditch third-party companies or additional instruments as a result of Attentive coated all the things they wanted to run a full SMS program in-house.
That mentioned, not all the things is seamless. One of the vital widespread critiques in G2 critiques was that the admin dashboard isn’t totally optimized for cellular. Customers talked about that launching or enhancing campaigns works greatest on desktop, because the cellular expertise can really feel a bit restricted as compared.
Pricing additionally got here up as some extent of friction, significantly for smaller groups or manufacturers with seasonal dips in gross sales. A couple of G2 reviewers talked about that the fee feels steep throughout slower months, and a few mentioned they dedicated to long-term contracts that felt formidable at first however limiting in a while.
Lastly, a number of entrepreneurs flagged the attribution window settings as one thing to observe. By default, the attribution window is pretty lengthy, and until you regulate it, you would possibly find yourself with inflated outcomes in comparison with platforms like Klaviyo. It’s a easy setting change, however one thing a number of G2 reviewers mentioned they wished that they had caught earlier.
Even with these watch-outs, Attentive holds robust. It’s one of many top-rated platforms on G2, and the variety of e-commerce manufacturers making SMS certainly one of their most worthwhile channels says loads. If you happen to’re critical about SMS and desire a platform that’s constructed particularly for e-commerce, Attentive is tough to beat.
I’d suggest it for DTC manufacturers, on-line retailers, and ecommerce entrepreneurs seeking to scale SMS income with out stitching collectively a number of instruments. Simply go in with a transparent understanding of your contract phrases, and plan your spend round seasonal quantity shifts. If you happen to’re a marketer like me who values personalization, effectivity, and sensible instruments, Attentive is constructed to assist your SMS and e-mail channels thrive.
What I like about Attentive:
- It’s nice for rising your SMS subscriber listing. A number of entrepreneurs have talked about how efficient the signup models and pop-ups are at driving opt-ins. Checklist progress is clearly one of many platform’s actual strengths.
- I noticed dozens of G2 reviewers say that Attentive makes it easy to construct campaigns, launch pop-ups, and automate messages, with out a steep studying curve.
What G2 customers like about Attentive:
“Attentive is essentially the most complete SMS platform I’ve come throughout. It is user-friendly, has tons of nice options and capabilities, in all fairness priced, and the shopper assist you obtain is implausible. They’re all the time enhancing and making the platform higher, too, which is nice. Extremely suggest Attentive!”
– Attentive Assessment, Roman B.
What I dislike about Attentive:
- I noticed a number of customers point out that Attentive’s pricing feels excessive in comparison with different SMS platforms, particularly in case your gross sales dip seasonally otherwise you’re simply getting began.
- One other level that got here up was the attribution window settings. By default, it’s set a bit longer than some entrepreneurs anticipate, which might result in inflated outcomes in comparison with different platforms. It’s a straightforward repair as soon as you already know the place to regulate it, however a number of reviewers wished that they had caught it earlier.
What G2 customers dislike about Attentive:
“It’s a bit costly, and I really feel it particularly when gross sales are low/sluggish. I am additionally in a 3-year contract, which was formidable and good at first, however now that enterprise is sluggish, I am nonetheless caught with my contract. Gross sales have been extraordinarily low for me total, which is mirrored in my net visitors, so for the final a number of months, I’ve despatched fewer campaigns to maintain my app prices down. My listing hasn’t grown as a lot as I believed it might both, however I am undecided why. Even earlier than gross sales slowed down.”
– Attentive Assessment, Brianna D.
6. AppsFlyer: Finest for cellular attribution and marketing campaign efficiency analytics
AppsFlyer is extensively adopted by cellular entrepreneurs seeking to measure, analyze, and optimize their app efficiency. It’s a well-liked selection throughout industries like gaming, e-commerce, and fintech, the place correct attribution and engagement knowledge are important for scaling person acquisition. AppsFlyer holds a formidable 85% G2 Satisfaction Rating for engagement monitoring primarily based on critiques, reflecting its reliability in measuring metrics like session size, retention, and exit monitoring.
One factor that stood out repeatedly in critiques was how clear and easy-to-view the information is. A number of customers talked about that AppsFlyer’s dashboards present a complete snapshot of campaigns, serving to groups shortly establish efficiency traits with out toggling between a number of instruments. For entrepreneurs managing multi-channel campaigns, this readability is an actual time-saver.
One other generally praised characteristic is granular engagement measurement. Reviewers valued how the platform precisely captures the place and when customers drop off, which is vital for optimizing the app expertise. Metrics like retention charges and bounce monitoring have been highlighted as significantly helpful for groups making an attempt to enhance lifecycle advertising and marketing efforts.
I additionally got here throughout optimistic mentions of AppsFlyer’s attribution monitoring. Customers appreciated having the ability to see precisely the place app downloads originated, whether or not from adverts, UTMs, or natural sources. This made it simpler to allocate budgets and double down on high-performing acquisition channels.
However there have been a couple of recurring factors of suggestions to bear in mind. Some reviewers felt the dashboard customization may very well be extra versatile, particularly for groups that needed deeper segmentation or extra superior reporting. Others talked about that whereas the platform is highly effective, it may well really feel overwhelming at first and should require time to completely perceive its extra superior options.
Even so, AppsFlyer constantly earns excessive marks for its knowledge accuracy, marketing campaign insights, and breadth of measurement capabilities. For cellular entrepreneurs who need dependable attribution and actionable analytics in a single place, it stays a top-tier selection.
What I like about AppsFlyer:
- AppsFlyer is a dependable, real-time attribution throughout all our advertising and marketing channels. It offers us a transparent, unified view of efficiency, serving to us make smarter choices and allocate price range extra successfully.
- Seamless stats and evaluation on cellular promoting monitoring. Appsflyer offers you plenty of knowledge to investigate your campaigns. The info is straightforward to grasp and out there in several codecs for consumption.
What G2 customers like about AppsFlyer:
“I have been utilizing Appsflyer for fairly a while now, and it has made my life simpler by offering fast evaluation and reporting. One other nice half about it’s that it permits integrations with all the most important platforms like Meta, Google, and so forth.”
– AppsFlyer Assessment, Simran H.
What I dislike about AppsFlyer:
- There’s additionally an preliminary studying curve, because the platform packs plenty of highly effective attribution and engagement options. New customers may have time to completely perceive its superior capabilities.
- I additionally got here throughout a couple of feedback in regards to the default dashboard feeling restricted. It lacks some polish and adaptability, and customization choices aren’t as strong as customers anticipated.
What G2 customers dislike about AppsFlyer:
“Knowledge Downloading is a big situation; you’ll be able to solely obtain knowledge for 90 days at a time. The assist workforce retains including to at least one one other after we escalate points to them. Nevertheless, model integration takes plenty of time.”
– AppsFlyer Assessment, Dixita P.
Finest cellular advertising and marketing software program: Steadily requested questions (FAQs)
Received extra questions? G2 has the solutions!
Q1. What’s the very best device for cellular advertising and marketing in retail?
Attentive is a best choice for retail and e-commerce manufacturers. It provides customized SMS campaigns, deep Shopify integration, and even text-to-buy performance, making it extremely efficient for driving conversions in retail environments.
Q2. What are the best-rated cellular advertising and marketing service for small companies?
Textedly is very rated amongst small companies for its simplicity, fast setup, and affordability. Its high-volume SMS assist, key phrase opt-ins, and limitless contact teams make it simple for lean groups to execute highly effective textual content campaigns with out a steep studying curve.
Q3. What are the main apps for cellular advertising and marketing automation?
Braze and Insider each lead in cellular advertising and marketing automation. Braze shines with Canvas Circulate, a drag-and-drop journey builder that automates buyer engagement throughout cellular, net, and messaging. Insider leverages AI-powered segmentation and predictive triggers for real-time engagement, making it a powerful enterprise contender.
This fall. Which cellular advertising and marketing software program is most well-liked by ecommerce manufacturers?
Attentive is purpose-built for e-commerce manufacturers. Options like customized product suggestions, SMS promos, and seamless Shopify sync make it a favourite for on-line shops seeking to scale cellular income.
Q5. What are some easy-to-use cellular advertising and marketing apps for tech corporations?
CleverTap is a superb match for tech corporations centered on person retention and engagement. It combines person analytics, in-app messaging, and A/B testing in a single intuitive platform, serving to fast-moving product groups iterate shortly.
Q6. Reasonably priced cellular advertising and marketing options for native companies?
Textedly is essentially the most budget-friendly possibility right here. With plans beginning at $26/month for 600 texts, it’s superb for native companies who wish to keep related with clients by means of SMS with out overspending.
Q7. Which cellular advertising and marketing software program has the very best buyer assist?
Whereas all of the instruments provide buyer assist, Braze and Insider are regularly praised by mid-market and enterprise groups for his or her devoted onboarding and resolution engineers. For smaller groups, Textedly is understood for responsive assist and straightforward setup, serving to non-technical customers succeed shortly.
Able to dial up your engagement?
After evaluating 15+ cellular advertising and marketing platforms and digging into what actual customers on G2 needed to say, it’s clear there’s no one-size-fits-all resolution right here both. The perfect cellular advertising and marketing software program is determined by what your workforce’s making an attempt to unravel. Some instruments prioritize simplicity and velocity. Others go deeper on personalization, orchestration, or analytics, however take extra time to grasp.
What issues most is discovering a platform that helps you construct significant buyer moments with out slowing your workforce down. If it helps you join quicker, section smarter, and drive measurable outcomes, it’s doing its job. This listing is a place to begin. The correct choose? It’s the one that matches your workforce’s measurement, channel combine, and progress targets.
Wish to take your cellular technique one step additional? Try the greatest location-based advertising and marketing software program to ship much more focused, real-time experiences.